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Please note that tracking can only be provided for songs that have been submitted to us for fingerprinting and have been placed into our system. Purchasing tracking for songs not in our system will show.....NO DETECTIONS on your tracking report.
WE CAN ONLY TRACK SONGS IN OUR DATABASE
TRACKING REPORTS ARE NON-REFUNDABLE
Tracking reports purchased after 5pm on Sunday's will reflect spin counts for the new chart week.
IMPORTANT INFO REGARDING GMAIL ACCOUNTS
GMAIL has made some changes which has caused issues with emails getting rejected by the Gmail server. If possible, please use a different email other than Gmail to receive your tracking reports. We are not responsible for rejected emails.
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